Cookie Policy

Effective as of 16th March 2022.

Contents
1. What are cookies
2. How we use cookies and similar technologies
3. How to control cookies through your browser
4. Types of cookies
5. Updates and changes
6. Cookies we use

This policy (‘’Cookie Policy’’) explains how cookies are used on the www.epayworldwide.gr website (‘’Website’’) to keep Our Website reliable, secure and personalized. For more information about data collected through the use of cookies while visiting Our Website, please read Our Data Privacy Notice or contact Us:

By email: dpo@euronetworldwide.com

By post: Euronet Merchant Services Payment Institution S.A., 1, Sachtouri & Poseidonos Ave, 17674, Kallithea, Attica, Greece.

References to ‘’We’’, ‘’Us’’, or ‘’Our(s)’’ shall refer to Euronet Merchant Services Payment Institution Single Member S.A., and references to ‘’You’’ or ‘’Your(s)’’ shall refer to any user of the Website.

1. What cookies are

Cookies and similar technologies such as tags, pixels, or other web beacons (collectively, ‘‘Cookies’’) are small data files that can be placed on Your device that allow Us to recognize and remember You. They are sent to Your browser and stored on Your computer’s hard drive or tablet or mobile device.

2. How We use Cookies

When You use Our Website, We collect information via Cookies, including the IP address of visitors, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

We use Cookies in a range of ways to improve Your experience on Our Website including:

Making Our Website work, or work more efficiently
Keeping You signed in
Understanding how You use Our Website
Providing information that helps Us to improve Our products and communications to You
Working with Advertising Partners to deliver relevant advertising to You

The kind of information We collect will depend on which Cookies You choose to allow, but may include the following:

IP address (masked);
Date and time of the request (visit to the Website);
Title of the page being viewed (Page Title);
URL of the page being viewed (Page URL);
URL of the page that was viewed prior to the current page (Referrer URL);
Screen resolution of user’s device;
Time in local visitor’s time-zone;
Files that were clicked and downloaded (Download);
Links to an outside domain that were clicked (Outlink);

Location: country, region, city, approximate latitude and longitude (Geolocation);

Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the visitor: Page speed);
Main language of the browser being used (Accept-Language header);
Browser version, browser plugins (PDF, Flash, Java, …) operating system version, device identifier (User-Agent header);
Language of the visited page;
Campaigns;
Site Search;
Events.

Our Website may contain links to external websites that are not managed, controlled, or linked to www.epayworldwide.gr, so remember that the information You give them will follow their rules and not Ours. Please read the privacy statements provided by these external websites to understand how they use Your information and to manage Your choices.

3. How to control Cookies through Your browser

In addition to the Cookie Settings Tool on Our Website, You can control and/or delete Cookies through Your browser. Generally, Cookies can be disabled and the “help” portion of the toolbar will tell You how to prevent Your browser from accepting new Cookies, how to have the browser notify You when You receive a new Cookie, or how to disable Cookies altogether. For more details, see aboutcookies.org.

If You choose to delete Cookies that are already on Your device or prevent them from being placed You may have to manually adjust some preferences every time You visit Our Website or other websites; and as mentioned above, some services and functionalities may not work.

4. Types of Cookies

Cookies that are used by Us are referred to as first party Cookies and those used by Our partners are third party Cookies. This typically occurs when Our Website incorporates elements from other sites, such as images, social media plug-ins or advertising. When the browser or other software fetches these elements from other sites, they can set Cookies as well.

Session Cookies are temporary Cookie files, which are erased when You close Your browser. Session Cookies allow users to be recognized within Our Website. Choices You make are remembered as You navigate the Website. For example, We use Session Cookies so You don’t get asked for the same information You’ve already given as You move from page to page.

Persistent Cookies help Us remember Your information and settings when You visit Our Website again. During Your visit, You select Your preferences, for example Your language and jurisdictional preferences and these preferences are remembered, through the use of a Persistent Cookie, the next time You visit Our Website. Persistent Cookies have variable time frames and must be renewed.

Strictly Necessary Cookies, also known as Necessary Cookies, are essential to the basic performance of Our Website; We use these Cookies based on Our legitimate interest to enable functions like page navigation, authentication and validation, access to secure areas of the Website, fraud prevention and session management. The Website cannot function properly without these Cookies.

Examples:
Cookies that

Allow Us to confirm that You have successfully logged in
Allow You to navigate efficiently between pages

Use of Pixels on the website and in Marketing Emails

Pixels are graphical elements embedded in the code of website pages, online adverts or emails. The pixels collect and log information about the users’ devices and clicks. Pixels may also trigger cookies.

The information collected may include browser version, IP address, device type being used, operating system being used, date and time of access, what pages and links are clicked on, referrer URL (the site address the user visited before) etc.

The information we collect may be used to:

learn which web pages, links, information or email our users found most interesting.
determine the activity and engagement of users with our products and services.
tell our advertisers (in total) how many users have clicked on their ads.
learn if and how many times our messages are opened.
verify any link clicks or ads within emails.
learn where our audience is located.
organize future marketing campaigns.

The consent choices you make on the Cookie Settings Tool on our website will apply to pixels as well.

5. Updates and changes

We may update this Cookie Policy from time to time by posting a new version on Our Website. You should check Our Website frequently for any updates or changes to this Cookie Policy, which may affect You.

6. Cookies we use

Specifically, We use the following Cookies on the Website:

Technical name	First or Third Party	Purpose	Cookie expiration*	Cookie classification (in the consent manager)
TS01152655	Internal	Security cookie used by F5 Network to avoid intrusions and load balance the website traffic.	Session	Strictly Necessary
cmplz_marketing	Internal	To store cookie consent preferences	1 year	Strictly Necessary
Complianz_policy_id	Internal	To store accepted cookie policy ID	1 year	Strictly Necessary
Complianz_statistics	Internal	To store and track user activities across the website	1 year	Strictly Necessary
cmplz_consented_ services	Internal	To store cookie consent preferences	1 year	Strictly Necessary
cmplz_preferences	Internal	To store information about users preferences	1 year	Strictly Necessary
Cmplz_functional	Internal	To store information about users preferences	1 year	Strictly Necessary
Pll_language	Internal	To store language settings	1 year	Strictly Necessary
cmplz_banner-status	Internal	To store if the cookie banner has been dismissed	1 year	Strictly Necessary
_pk_ses	Internal	To store a unique session ID	Session	Marketing
_pk_id	Internal	To store unique user ID	Session	Marketing
mtm_consent_ removed	Internal	To prevent users from being tracked	Lifetime	Preferences
_ga	Third party	Used to distinguish users on your website. It calculates visitor, session, and campaign data and keeps track of site usage for the site’s analytics report.	2 years	Marketing
_gid	Third party	Used to distinguish users on your website. It is used to store information on how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected includes the number of visitors, their source, and the pages visited.	24 hours	Marketing
_gat	Third party	Limits the user requests	1 minute	Marketing
AMP_TOKEN	Third party	Assigns a unique Client ID to each user visiting your website	1 year	Marketing
_gac_<property-id>	Third party	Collects information about ad campaigns if linked with Google Ads	90 days	Marketing
_fbp	Third party	To store and track visits across websites	3 months	Marketing