How do I issue a refund?

Send a request to returns@epayworldwide.gr with:

Subject: IRIS refund

  • MID: …………..……
  • Original Transaction Amount: …………..……
  • Date: ……/……/20……
  • Approval Code: …………..……
  • Refund Amount: …………..……

Response is provided via email within 10 business days.