The POS terminal appearing on the AADE platform is not present at my business premises. Is it possible to deactivate it so it no longer shows as active on the AADE platform?

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The POS terminal appearing on the AADE platform is not present at my business premises. Is it possible to deactivate it so it no longer shows as active on the AADE platform?

If you have returned the POS terminal and the terminal code (TID) still appears as active on the AADE platform, it is likely due to a delay in updating the platform. For better service, if you have returned the device, please call the epay call center at 210 38 98 954 to report it so that the relevant investigation and resolution can be carried out. If you have not returned your terminal, please contact your Piraeus Bank partner branch as soon as possible.